1)
Our Firm
UK
Endowments Limited
is an appointed representative
of Becque Wayman Investments Limited (BWI), which is authorised and regulated
by the Financial Services Authority. UK
Endowments Limited specialise in Traded Endowment Policies (TEPS) and similar
products. We offer
an internet based execution-only service through our website ukendowments.com
for the buying and selling of TEPs, which means that we do not offer any advice
nor exercise any judgement on behalf of buyers or sellers and all instructions
are accepted on this basis.
Potential
Buyers of Traded Endowment Policies who require investment advice will be
directed to our associated company Endowment Surrender Plus may offer an
advisory service.
If
you make a valid claim in respect of these investments that we have arranged
and we are unable to meet our liabilities in full, you may be entitled to
redress from the Financial Services Compensation Scheme. Details of the cover
will be provided upon request. Further information is available from the
Financial Services Authority and the Financial Services Compensation Scheme
Ltd.
We
are bound by the Financial Services Authority’s Rules.
2)
Our services
UK
Endowments Limited are the owners of the Internet website
ukendowments.com an online
Trading Platform for with-profit endowment policies which enables
Sellers of such policies to sell directly to Buyers. The website is designed
to provide accurate factual information to aid potential sellers of traditional
with-profit endowment policies and potential buyers to make the decision to
sell or buy. If an occasion arises where we or one of our other clients has
an interest, or we become aware of such interests in the business we are facilitating
for you which may conflict with yours, we will disclose this interest to you
in writing and obtain your consent before carrying out your instructions.
3)
Our dealings with you
We
normally ask our clients to give written instructions before we act for them
but, at our discretion, oral instructions will also be acceptable. We would
expect you to confirm this in writing. Any
communication from us to you will be in writing.
Once
we have finalised
the endowment purchase or sale for which you have given us instructions our
file will be closed and we will not provide you with any further services
in relation to that transaction unless requested,
at which time we will be happy to do so.
4)
Termination
Our
authority to carry out your instructions
may be terminated at any time, without penalty, by either of us giving the
other written notice to that effect. Such termination will be without prejudice
to either party's obligations to complete transactions already initiated on
your instructions whether written or oral.
5)
Remuneration
We
derive our income from commission charged on the sale of second-hand traditional
with-profit endowment policies via the on-line Trading Platform, we may also receive
renewal commission from insurance companies on TEPs transferred to our agency
or the agencies of our associated company Endowment Surrender Plus or Becque
Wayman Investments Limited. We reserve the right to act as an agent for third
parties and to share commission received with them.
If,
instead of relying on commission, we propose to charge you a fee, we will
agree with you in writing beforehand how it will be calculated.
6)
Discounts
If
we receive a commission or other form of benefit from the issuer of a security
or from another intermediary, we will inform you, but need not quantify the
amount unless you ask us to do so.
7)
Transaction records
We
will account to you for transactions effected on your behalf either by means
of a contract note, or by providing documents of title or certificates evidencing
title.
We
will supply, on request, to you or your appointed agent contract notes, vouchers
and copies of entries in our manual or electronic records relating to your
transactions. We undertake to maintain such records for six years from the
date of each transaction. We treat all client records as confidential. By
signing a proposal or application form you give authority for us to pass the
information contained therein to the product provider concerned.
8)
Complaints
We
take every care to provide the highest standards of service. However, in the
event of a complaint, you should contact our designated Compliance Oversight
Officer at Becque Wayman Investments Limited, 2A
Curzon Road, Sale, Cheshire, M33 7DR – 01625 433222 - who
will acknowledge the issue and send you a copy of our internal complaints
procedure. The matter will be investigated in line with our procedures and
our findings reported to you. If you are still not happy with the outcome,
you then have to right to forward any eligible complaint to the Financial
Ombudsman Service and the details on how to do so will be sent to you.
We are covered by the Financial Services Compensation Scheme. You may be entitled to compensation from the scheme
if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Financial
advising and arranging is covered for 100% of the first £30000 and 90% of the next £20000, so the maximum compensation
is £48000. Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the
claim, without any upper limit. Further information is available from the FSA and the Financial Services Compensation
Scheme Ltd.
9)
Client money
WE
DO NOT HANDLE CLIENTS' MONEY.
We never accept a cheque made out to us (unless it is in settlement of charges
for which we have sent you a bill) or handle cash. The transfer of ownership
in a policy from seller to buyer and the transfer of monies from buyer to
seller is all handled by specialist firms of solicitors who are regulated
by the Law Society.
10)
Investment documents
All
investments will be registered in your name unless you instruct us otherwise
in writing. We will forward to you all documents showing ownership of your
investments as soon as practicable after we receive them; where a number of
documents relating to a series of transactions are involved, we will normally
hold each document until the series is complete and then forward them to you.
11)
UK Money Laundering Regulations
We
are obliged to conform with the UK Money Regulations 1993 and also adhere
to the guidance notes from the Joint Money Laundering Steering Group which
require financial institutions to verify the identity and place of residence
of each investor. We will also request that you inform us how any monies
being invested were obtained/accumulated. This process may require sight
of certain documentation. If you provide false or inaccurate information and
we suspect fraud or money laundering we will record this. We will not forward
any applications or money to third parties/product providers until our verification
requirements have been met. We take no responsibility for any delay in investing
where money-laundering verification is outstanding. In circumstances where
sufficient verification is not received in a timely manner after we have received
completed applications, the application(s) and any monies may be returned
to you uninvested.
12)
Confidentiality
It
may be necessary for external professional auditors
to inspect our records. We will not pass information relating to you to another
party without your prior consent unless we are legally obliged to do so.
13)
Data Protection
Information
provided by you may be held, processed, disclosed and used by ourselves, professional
advisers and any associated companies in servicing our relationship with you.
However, strict confidentiality will be maintained at all times. It is understood
that, unless you notify us otherwise, you agree to the storage, use and disclosure
of such information. This information may be disclosed to third party product
providers in the course of providing our analysis and servicing of our relationship
with you. No information will be passed to another party without your prior
consent unless we are legally obliged to do so. You also agree that for the
purposes described above your data may be transferred to countries outside
the European Economic Area (EEA). We may use and analyse your data, including
the nature of your transactions, to provide you with information by post,
telephone fax or e-mail to service and update you, as well as informing you
of new investment opportunities. If you would prefer to be excluded from
these services, please write to Becque Wayman Investments Limited at 2A
Curzon Road, Sale, Cheshire, M33 7DR
14)
Safeguards
For
your protection, we are licensed by the Office of Fair Trading under the Consumer
Credit Act, registered under the Data Protection Act, and authorised and regulated
by the Financial Services Authority.